Tracking Your Shipment

Track your shipment and understand tracking statuses

How to Track Your Package

Once your shipment is booked and processed, you'll receive a tracking number via email or SMS. You can use this number to follow your shipment’s journey through the AfriCourier tracking page or mobile app.

Where to Track

Visit our tracking page and enter your tracking number to get real-time updates. You can also log in to your AfriCourier account to view all your active shipments.

Understanding Tracking Statuses

Order Received: We've received your shipment request.
Ready for Pickup: Your parcel is scheduled for collection.
In Transit: Your package is en route to its destination.
Customs Clearance: Your package is being reviewed by customs authorities.
Out for Delivery: The last-mile delivery partner has your parcel and is delivering it.
Delivered: The recipient has received the shipment.
Exception/Delayed: There has been an issue; check details or contact support.

What to Do if Tracking Doesn't Update

If your tracking status hasn’t changed for more than 48 hours, it may be due to customs delays, weather, or partner handover times. Feel free to reach out to our support team at support@africourier.com with your tracking number for help.